This Privacy Policy explains how Operations Boutique (“Company,” “we,” “us,” “our”) collects, uses, discloses and safeguards personal information when you visit our website hosted on Systeme.io or use our related Services. We operate from British Columbia, Canada and follow Canadian privacy laws (including PIPEDA). Where applicable, we also account for other laws (e.g. GDPR/UK GDPR for EEA/UK visitors and CCPA/CPRA for California residents).

• To send marketing communication: We send service emails (e.g. confirmations, invoices, schedule changes and important notices) as needed to deliver the Services and fulfill our agreement with you. With your consent (or as permitted by law), we may also send marketing emails about updates, offers, and related services. You can unsubscribe at any time using the link in our emails or contacting us. Unsubscribing from marketing does not affect service emails.

We use cookies, pixels, and similar technologies to operate our site, remember preferences, and analyze how the Services are used. Some cookies are essential to make the site work; others (such as analytics or marketing) are optional. You can manage cookies in your browser settings and, where available, through our cookie banner/preferences. If you disable certain cookies, parts of the site may not function properly.

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. Measures include access controls, encryption in transit, and secure data handling practices. Access to personal information is limited to personnel and service providers who need it for legitimate business purposes and are bound by confidentiality obligations. While we work hard to protect your information, no method of transmission or storage is 100% secure.

We do not sell, rent, or trade personal information. We also do not “sell” or “share” personal information for cross-context behavioral advertising as those terms are defined under CCPA/CPRA.

We disclose information only to:

• Service providers that operate our Services on our behalf (e.g., hosting, payment processing, scheduling, invoicing, CRM, analytics, communications, security) under confidentiality and data-protection obligations;

• Legal and safety recipients when required by law, to respond to lawful requests, or to protect rights, privacy, safety, or property;

• Business transaction participants (e.g., merger, acquisition, or asset sale), subject to confidentiality; and

• With your direction or consent, such as publishing a testimonial.

  We may share aggregated or de-identified information that does not identify an individual.

Our site may link to third-party websites and services (including partners, suppliers, advertisers, sponsors, and licensors). We don’t control or endorse their content or practices and aren’t responsible for them. Your use of those sites is governed by their own terms and privacy policies. We recommend reviewing those policies before providing any information.

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. If we make material changes, we will provide additional notice (for example, by email or by posting a prominent notice on our site) before the changes take effect. Your continued use of the Services after the effective date constitutes your acceptance of the updated Policy.